Contact information

Contact information

Last updated: October 21, 2026.

Contact PRIMELAST

For product questions, order updates, delivery problems or refund requests, email hello@primelast.com or call 1 (800) 585-3940. Include your order number and the email address used at checkout so we can find your order.

For a privacy request, use the same address and put “Privacy request” in the subject line. Do not include payment-card details or medical records in an email.

Business details

PRIMELAST 28 Medical Dr, Unit #1085 Amarillo, TX 79106, United States Phone: 1 (800) 585-3940 Customer-service email: hello@primelast.com

Please contact us before sending any parcel. The business address is not automatically a returns warehouse. The 90-day guarantee and any applicable statutory rights are explained in our Returns & 90-Day Guarantee.